Privacy Policy

Effective Date: 03/02/2025

Thank you for visiting https://troycluthesales.com (the “Website”), owned and operated by Troy Cluthe Sales. We also send emails from our primary domain, tcsales.ca. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Website or engage with our services.

1. Who We Are

We are Troy Cluthe Sales, a tool distribution and sales agency located in Ontario, Canada. Our Website address is https://troycluthesales.com. We also own and operate the domain tcsales.ca, from which we may send emails and newsletters to subscribers and clients.

2. Comments

When visitors leave comments on the Website, we collect:

Data shown in the comments form (e.g., name, email, comment text).
Visitor’s IP address and browser user agent string for spam detection.

An anonymized string (hash) created from your email address may be sent to the Gravatar service to check if you are using it.

The Gravatar service privacy policy is available at: https://automattic.com/privacy/.
After your comment is approved, your profile picture (if applicable) is visible to the public in the context of your comment.

3. Media

If you upload images to the Website, please avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images on the Website.

4. Cookies

Comment Cookies: If you leave a comment, you may opt in to saving your name, email address, and Website in cookies. This is for your convenience so you don’t have to fill in your details again when leaving another comment. These cookies last for one year.
Login Page: When you visit our login page, we set a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
Login Cookies: Upon logging in, several cookies are set to save your login information and screen display preferences.
- Login cookies last for two days.
- Screen options cookies last for one year.
- If you select “Remember Me,” your login will persist for two weeks.
- Logging out removes all login cookies.
Article Editing: If you edit or publish an article, a cookie is stored in your browser. This cookie includes no personal data and only indicates the post ID of the article you edited. It expires after one day.

5. Embedded Content from Other Websites

Articles on our Website may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if you have visited the other website directly.
These third-party sites may:

Collect data about you.
Use cookies.
Embed additional third-party tracking.
Monitor your interaction with the embedded content, including tracking your activity if you have an account and are logged in to that website.
We are not responsible for the privacy practices of third-party websites and encourage you to review their policies.

6. Who We Share Your Data With

Password Reset Requests: If you request a password reset, your IP address may be included in the reset email for security purposes.
Email Communications: We use tcsales.ca for sending newsletters and communication to those who opt in. We do not sell or share personal data with third parties for marketing purposes.

7. How Long We Retain Your Data

Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve follow-up comments automatically instead of holding them in a moderation queue.
User Profiles: For users who register on our Website (if any), we store the personal information provided in their user profile. Users can view, edit, or delete their personal information at any time, except for their username. Website administrators can also view and edit this information.

8. Your Rights Over Your Data

Data Access & Portability: If you have an account on this Website or have left comments, you can request an exported file of the personal data we hold about you.
Data Erasure: You can request that we erase any personal data we hold about you, except data we are obliged to keep for administrative, legal, or security purposes.

9. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. This process helps us maintain a safe and user-friendly environment.

10. Security of Your Information

We take the security of your personal information seriously and implement commercially acceptable measures to safeguard it from loss, theft, unauthorized access, disclosure, alteration, or destruction. However, no security system is foolproof, and we cannot guarantee absolute security.

11. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Any changes will be effective immediately upon posting. Your continued use of the Website after updates are posted constitutes your acknowledgment and acceptance of the new policy.

12. Contact Us

For any privacy-related concerns, questions, or requests, please contact us using one of the methods below:

Troy Cluthe Sales
Phone: +1 (519) 580-8230
Email: troy@tcsales.ca
Address: 18 Zinkann Cres, Wellesley, Ontario, N0B 2T0

Thank you for reviewing our Privacy Policy. We value your trust and are committed to protecting your personal information.